Digital supervision

Digital monitoring can also be called remote monitoring, digital supervision, passive supervision, or passive monitoring and is a digitisation of physical supervision, where one or more sensors warn of unwanted events. The most advanced digital inspections are carried out by a sensor in the resident's room detecting a dangerous event and sending a notification with an image to a screen to which a care worker has access. This means that care teams can carry out digital inspections first, and then physical inspections if necessary and not according to a fixed schedule. Digital inspections should, therefore, not replace all physical inspections but be a supplement often used before a physical inspection is considered.

Digital supervision helps to increase the safety and dignity of people who need supervision, which is also reassuring for their next of kin. Furthermore, through the use of digital supervision, care teams will have more time for care and meaningful work.

Residents and patients know that those with digital supervision are looked after and can quickly get help if potentially dangerous situations arise, or if an accident occurs and they experience a fall. At the same time, digital supervision is not the same as surveillance. There are solutions that carry out the digital inspection anonymously, so that privacy is well safeguarded.

With digital supervision, residents will also be able to sleep well through the night, without being woken by physical supervision if there is no need for it. In this way, a supported resident will have more energy and zest for life throughout the day, and exhibit less distressed behaviour.

Many institutions that adopt digital supervision find that they can move resources from night to day. This provides both financial efficiency, as well as less shift work for care teams.

Digital supervision is particularly important for people with dementia who have impaired cognitive function and are not always able to warn if they might fall. With digital supervision and passive notification, people with dementia will receive responsive care if they fall.

Digital supervision enables a digital transformation of working methods, which saves a lot of time. Carry out a digital inspection when necessary, for example when an alarm is triggered. Then quickly assess whether there is a need to talk to the resident via the digital solution, whether you are going to carry out a physical inspection, or whether the digital inspection is enough to handle the situation.

• 24-hour services (nursing homes, supported living facilities etc.)
• Home-based services
• Live-in services
• Services for the disabled
• Addiction/mental health service and cross-disciplinary team for follow-up